Description
Diploma or Bachelor's Degree in Travel and Tourism.
Knowledge of airline ticketing and reservations.
Experience with airline booking systems such as Amadeus, Galileo or Sabre.
Knowledge of flight bookings, cancellations, refunds and ticket reissuance.
Hotel reservations and holiday package arrangements.
Good English communication skills.
Arabic is an advantage.
Good customer service and computer skills.
Knowledge of visa and travel documentation.
Main responsibility
Ticketing Specialist
Airline tickets and flight bookings
Reservation Officer
Flight and hotel reservations
Travel Consultant
Advising customers on travel
Tourism Coordinator
Organising tours and holidays
Customer Service Officer
Handling customer enquiries
Sales and Marketing Officer
Finding customers and promoting packages