Description
I have over 8 years of experience in operations, employee administration, workforce coordination, and project support in Kuwait, supporting more than 2,000 employees across 5+ large-scale projects, including US Army base operations and Kuwait Oil Company (KOC) projects. My expertise spans HR operations, payroll administration, onboarding, workforce mobilisation, document control, procurement support, SAP inventory management, compliance, and operational reporting.
Throughout my tenure with Kuwait Resources House (KRH), I managed end-to-end employee administration processes, including onboarding, access card applications, passport handling, work permits, employment contracts, offer letters, payroll coordination, transportation, and housing arrangements. I worked closely with HR, Procurement, Finance, QHSE, Housing, and Fleet departments to ensure seamless project execution and efficient workforce support while maintaining compliance with client and regulatory requirements.
I have extensive experience maintaining employee documentation, timesheets, payroll records, filing systems, and management reports. My responsibilities also included preparing Purchase Requisitions (PRs), managing inventory and PPE through SAP, tracking company assets, coordinating vendor deliveries, and supporting operational continuity across multiple projects.
In addition to workforce administration, I conducted routine inspections of accommodation facilities, fleet operations, and catering services, ensuring compliance with contractual obligations, quality standards, and health and safety requirements. I actively supported maintenance operations, audit activities, emergency response exercises, safety drills, and employee welfare initiatives, contributing to improved operational efficiency and compliance standards.
As Operations Lead/Coordinator for the Talabat deployment project in Dubai, I successfully managed onboarding logistics, workforce mobilisation, medical screenings, visa transfers, sponsorship coordination, accommodation planning, transportation arrangements, and employee support services. I served as a key liaison between Talabat management and project stakeholders, ensuring timely deployment and smooth workforce integration.
Earlier in my career, I gained valuable experience in customer service, compliance, client relations, and data management as an Investment Relations Officer with Karvy Computer Shares Pvt. Ltd. , where I handled KYC verification, investor support, and portfolio administration. I also worked in digital operations with Desicrew Solutions, supporting merchant onboarding and content management initiatives.
Additionally, I possess over 8 years of part-time experience as a Pharmacy Assistant, where I developed strong skills in customer service, prescription verification, inventory management, billing operations, and pharmacy software administration. This experience strengthened my attention to detail, accuracy, compliance awareness, and ability to work effectively in customer-focused environments.
I am proficient in SAP, MS Office Suite, EDMS, Tally ERP 9, HRIS systems, document control, payroll administration, procurement coordination, inventory management, workforce logistics, and operational reporting. I am recognised for my strong organisational abilities, problem-solving skills, stakeholder coordination, and commitment to delivering efficient operational and administrative support in fast-paced environments.