Job Summary: The Inventory Controller is responsible for maintaining accurate inventory records across warehouse operations and outlets. This role ensures stock accuracy, product availability, and compliance with quality and inventory standards. The Inventory Controller conducts regular stock inspections, audits, and reconciliations at both warehouse and store level to minimize losses, support operational efficiency, and ensure the highest standards of product quality and freshness. Key Responsibilities: Warehouse Inventory Control: Conduct cycle counts and physical inventory counts at the warehouse. Verify inbound and outbound stock against purchase orders, delivery notes, and system records. Investigate warehouse inventory variances, damages, and shrinkage. Ensure proper storage, labeling, and handling of products in line with organization standards. Retail Outlet Inventory Audits: Perform scheduled and surprise stock audits at retail outlets. Verify store inventory accuracy for materials. Ensure correct implementation of FIFO/FEFO and stock rotation practices at store level. Identify expired, slow-moving, or damaged items and recommend corrective actions. Reconciliation & Reporting: Reconcile physical stock with WMS/POS/ERP systems for both warehouse and outlets. Prepare audit reports highlighting discrepancies, root causes, and recommendations. Track inventory accuracy KPIs across warehouse and stores. Communicate findings to the management, store managers, and operations teams. Compliance, Quality & Loss Prevention: Ensure compliance with food safety, quality, and hygiene standards. Monitor stock handling practices to prevent waste, theft, and loss. Support internal, external, and compliance audits when required. Process Improvement & Collaboration: Identify gaps in inventory processes between warehouse and retail outlets. Recommend and support implementation of inventory control best practices. Train and guide store and warehouse teams on inventory accuracy and stock control procedures. Work closely with supply chain, finance, and retail operations teams to resolve inventory issues. Qualifications & Experience: Young, experienced in Supply Chain, Logistics, Business, or related field (preferred). 2–5 years of experience in inventory control, stock auditing, or warehouse/retail operations. Experience auditing retail outlets, especially FMCG or food & beverage environments, is highly preferred. Skills & Competencies: Strong attention to detail and analytical skills. Proficiency in inventory systems (WMS, ERP, POS) and Microsoft Excel. Ability to work across multiple locations and manage audits independently. Strong communication and reporting skills. Solid understanding of FIFO, FEFO, cycle counting, and retail inventory controls. Working Conditions: Split role between warehouse and retail outlets. Frequent travel between store locations. Flexible working hours may be required during audits and stock counts.